Frequently Asked Questions
Everything you need to know about shopping with CUBBY.
How do I determine my correct size?
We provide a detailed size guide on every product page. Since our fits vary between oversized and slim-cut, we recommend checking the specific measurements against a garment you already own for the best fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. Exchanges are free of charge, while returns for a refund may be subject to a small shipping fee depending on your location.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your package's journey in real-time.
What payment methods do you accept?
CUBBY accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my CUBBY garments?
To maintain the quality of our fabrics, we recommend washing items inside out in cold water and hanging them to dry. Specific care instructions are also printed on the internal label of each piece.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your destination and local customs regulations.