Returns & Exchanges
At CUBBY, we want you to love your new style, which is why we offer a 30-day window for returns on all unworn items with original tags attached. Simply follow our easy process to receive a full refund or exchange for a different size.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.
Ship It Back
Drop off your package at any authorized carrier location; we will track the shipment and notify you once it arrives at our warehouse.
Receive Your Refund
After our team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing